Support

Questions, bugs or feedback? We read every message.

Email us
libre@limed.tech

Please include your iPhone model and iOS version if you are reporting a problem.

Frequently asked questions

How does availability work?

Libre regularly checks publicly available availability data for Paris restaurants and shows the ones that have a free table in the coming hours. Because the data is refreshed periodically, a table may already be gone by the time you open it. Availability is only confirmed when the restaurant or its booking platform confirms your reservation.

Why only Paris?

We would rather cover one city properly than many cities badly. Paris has a dense restaurant scene and plenty of last-minute tables, so it is where we started. Other cities may come later.

How do I book a table?

Libre does not take reservations. When you pick a restaurant, Libre opens that restaurant's own booking platform (an external website or app), where you complete the booking.

I have a problem with a booking. Who do I contact?

Bookings are made on the restaurant's own booking platform, so Libre has no access to them and cannot change or cancel them. For any issue with a reservation (confirmation, change, cancellation, deposit or no-show fee), please contact that booking platform or the restaurant directly.

How do I cancel my Libre Pro subscription?

Subscriptions are managed by Apple. On your iPhone, go to Settings > Apple Account > Subscriptions, choose Libre and tap Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. You keep Pro until the end of the period you have paid for.

How do I restore my purchases?

In Libre, open the Settings tab and tap Restore purchases. Make sure you are signed in with the same Apple Account you used to subscribe.

Can I get a refund?

Payments are processed by Apple, so refunds are handled by Apple. You can request one at reportaproblem.apple.com.

Why does Libre ask for my location?

To centre the map, sort restaurants by distance and check whether you are in Paris. Your location is used only on your iPhone, only while you use the app, and is never sent to our servers. Libre works without it too. See our Privacy Policy.

How do I delete my data?

Remove restaurants from your wishlist in the app at any time. To delete all data linked to your device, email libre@limed.tech.